I moved from Cape Town to Kimberley recently and I have noticed that lack of customer service is rife amongst the restaurant chains in Kimberley. For the most part, restaurant staff do not care about customer service at all and I have been disappointed time and time again... that is... until we ...
Online order took 58 min to be delivered while on their website it said 40 min or free. The branch phoned me and told me that it might take up to an hour. I just wanted to know where in the terms and conditions, that I agreed to, it says that the 40 min or free may be orally amended. I called ...
On arrival I mentioned that I had a reservation. I mentioned my surname and the waitress on duty was not able to find my reservation. I went to look in your reservation book myself and found that my name was indeed in the book and it was the first guest on the list for the day. We wanted to order ...
I was rudely told no delivery until after 5pm that i would have to wait for my food from 11:30 am... ...
Good day Yesterday for lunch I went to KFC in N1 city for lunch. As I got my food I threw something in the dirt bin. I saw that you can see packaged food on the other side. It was wrapped in plastic but still. If a person throws in dirt it can land or touch the food. I did take a picture. I am ...
I thought i was going to die on Saturday night after we had late lunch at your Restaurant. I was disgusted with the service, disgusted with the presentation of the food & disgusted with the cleanliness of the place. The steak we ordered was dry, there wasn't even any garnish on the plate, the ...