AS my wife was in hospital, I decided to go to the Spur for supper with my son, We ordered 1x beef burger and 1 x chicken burger ( no onions ) . The food arrived both with onions and also two Beef burgers (no chicken burger) As we were in a hurry to get to the hospital we decided not to complain . Halfway through we found that one of the burgers was half cooked, we complained to the manager who wanted to make up another burger, but as we had a time constraint we said no. when we were leaving he gave us a packet with a burger and chips, this was for later, Would you eat a reheated burger and chips the following day?
We are very unhappy the way the whole episode was handeld . I also complained to the complaints line 10 days ago and have had no response from them.