AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Ocean Basket - Brilliant Service | #71367

Ocean Basket
Brilliant Service

On Saturday evening my husband and I visited the Cape Town Fish Market in Cresta Shopping Centre. We were served our drinks and we asked for an extra few minutes to decide on our meal as the whole menu had changed. My husband and I finished our drinks and 20mins later our waiter (or any waiter) was nowhere to be seen. The restaurant was so empty, maybe 5 or 6 tables occupied but yet, our waiter was nowhere.
After waiting for so long to place our order, we had just about had it. We asked to speak to the manager just ask the waitress returned. We explained our situation to the manager and his response was "ok" that's it! No sorry, no explanation... nothing!

Needless to say, we walked up to Ocean Basket and we were served our food and drinks in the time CTFM took to bring our drinks!

That is for sure one restaurant we will never be returning to, now we know why they were so empty on a Saturday night!

Well done Ocean Basket! Your service was great!

Date:

Company: Ocean Basket

Country: South Africa   City: Cresta

Category: Cafes, Bars, Restaurants

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