WENT TO DROS MONTANA ON VALENTINES DAY FOR DINNER.WHEN WE ORDERED THE SCHNITZEL ON SPECIAL WE WERE TOLD IT IS NOT SERVED AS IT IS VALENTINES DAY.THE MANAGER WAS ABSOLUTELY CLUELESS AND COULD NOT ANSWER MY QUESTIONS.MY PROBLEM IS: HOW CAN YOU DO PROMOTIONS AND NOT ADHERE TO IT? THE PROMOTION IS IN THE NEWSPAPER ON VALENTINES DAY BUT IT IS NOT AVAILABLE ON VALENTINES DAY.I PHONED HEADOFFICE AND I GOT THE RIDICULOUS ANSWER THAT IT IS THE DECISION OF THE BRANCH TO SERVE THE SPECIAL OR NOT.SO PEOPLE BEFORE YOU SUPPORT DROS MAKE SURE ABOUT SPECIALS AT THE FRANCHISE, AS PROMOTIONS COUNT FOR NOTHING.AS YOU CAN SEE DROS DO NOT RESPOND TO COMPLAINTS AND FEEL ABSOLUTELY NOTHING FOR CUSTOMERS OR CUSTOMER SERVICE!!! DO NOT SUPPORT DROS AS THEY DO NOT SUPPORT YOU!!!
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