My sister (19) and my brother (15) and I (20) went to have lunch at the Olympia as we have been doing for many years. Everything was okay until after our food was brought to our table and our waitress, apparently the manageress, promised and failed to bring us some bread and water with our food. Nonetheless we continued with our meal and after we had finished eating, we had to wait about 15 minutes to get someone's attention to get our bill which was brought about 5 minutes later by another waitress. After waiting a further 10 minutes for a card machine, the manageress finally arrives and comments on the fact that the table had not been cleared despite the bill being brought. I politely told her that the service had not been so great. She proceeded to storm away from the table and shout for the entire restaurant to hear "I am not here to serve children! " and "Can someone please help the children in the corner? ". To add insult to injury she carried on by speaking about us behind the counter loud enough for us to hear. We were unable to get assistance from any of the staff as she was the person one would approach in such a situation and she was not willing to speak to us.
0 comments