Travelled from Cape Town to Knysna on the 26th of Dec 2014. Decided to have a quick lunch on our way. The Steers was not that busy so that could not be a reason for the terrible service and food. When we arrived two ladies send back their burgers and left and we thought that was strange, but after our meal we understood 100%. We were Steers fans but we I will never visit this Steers branch again (there is a Wimpy 200m away). And it will be a long time before myself, my family or if I could help it any of my friends ever visit a Steers branch again.
Problems:
- One of the three meal orders was completely incorrect.
- One special order of no garnish was ignored.
- The chicken on the chicken burger must have been very close to being rotten.
- Needed a Steak knife to cut through the burgers or the bacon
- A drinks order was send back 3 times before the correct drink was served.
- Waited more then 20 minutes
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