I bought a Groupon for starters and main meal for 4 people.
1st complaint - When I presented the groupon, I was told that I could only order chicken or vegetarian meals. Nowhere on the voucher or Groupon advert did it reflect this. I asked the manger if it would be possible to order Lamb and pay in the price difference in price. He was very unhelpful - he just said no. He was most unaccommodating.
2nd complaint - was the quality of the food. That was the worst Korma i have ever had. Food is tasteless and bland.
3rd complaint - the Voucher value says R 494.00 - but the manager said that's wrong - it's only R285 we are getting. and on the bill it reflected only R285 was deducted.By that stage I was tired of argueing - and I just paid in the difference.
Instead of accommodating a customer that wanted to pay and make me a promoter/advocate for their restaurant - they now have made me into an opponent.
I WILL TELL EVERYBODY I KNOW NOT TO SUPPORT THEM. They feel nothing for customer service.
Shame - the waitress was very sweet and nice - i did leave her a nice tip (not her fault)
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