When calling Wimpy, Lephalale (the one in the Shoprite centre) the phone is picked up, and simple placed next to the cradle. This continues until they feel fit to speak to the person on the line. Orders are constantly gotten wrong, always taking longer and have on numerous occasions gotten bad food/ cream.
I find this unacceptable. You have put the phone "on hold" one too many times for my liking. Your personnel are rude and utterly incompetent, yet you never approach the situation. A very bad place to get good service.
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