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Page 939

Direct Axis
Customers are treated badly

I called the call centre on the 27 December 2013 wanting to refinance my loan since I was short of cash. The lady I spoke to seemed distracted, she was busy laughing with colleagues while helping me. This resulted in the application being declined as she punched in that I told her I was under ...

Tfg Finance
Account in arrears!!!

In Aug 2013 payment of R300.00 made to TFG via EFT - amount received and recorded on statement. In Nov 2013 payment of R500.00 made via EFT, not recorded on statement yet now in Jan 2014. In Dec 2013 amount of R500.00 made via EFT this also not recorded on statement. Every two days I get a call ...