I paid up my bond in full. I received a letter stating that I had two options. I went to the bank, and had the misfortune to deal with NOZI. She filled my forms, and captured my details, AND advised me incorrectly. I pointed out repeatedly I bank with STD Bank and was assured the extra funds in my ...
Last year Dial Direct handled my claim very quickly after my car was broken in to. And then when it came to the external company who had to put the glass in it took forever and they never contacted me. Dial Direct came back to me and I was happy with their response. I am no longer happy since the ...
End of October 2013 we made a claim on our insurance. We had massive hail damage on our property (ceilings etc). ABSA sent a company who would fix the damage on their behalf. On the 13th of Nov 2013 I phoned ABSA to follow up on the claim. no response. I phoned the company (Double Trading) who ...
I was just contacted a few minutes ago by one of your consultants who was looking for a former employee where I work. I told her that I don't have the person's number, I only have them on facebook and would gladly send a message for her to contact your company. Your agent was annoyed with me even ...
My gate motor blew (lightning) and I lodged a claim on Monday morning. I am covered for 24-hour emergency and am at risk security wise as am unable to open or close the gate unless manually. Nearly two days later and no response! This is a security risk due to hijacking, and home burglaries. Nobody ...
Its strange how easy it was for me to join OLD MUTUAL and start paying money to them, but now that I want to cancell my investment, they want me to run around like a headless chicken. I called their call centre to ask about the procedure for cancelling/surrendering my policy with them, and the lady ...