We applied for a second bond beginning of January 2014. all the paper work and assessments was done. we received an sms saying our application has been approved. They phoned us and said they will be in touch as to when we can come and sign the last paper work with in a week. After a week we phoned ...
It is now taking 3 months to get the issue resolved around cancelling their cession on one of my policies, serving as surety against my overdraft facility. After numerous phone calls during the past three months, and after just as many empty promises to look into the matter and keep me up to date, ...
I have been a client of another financial institution for over 20 year. I decided to move my accounts to Standard Bank and did a online application. I was contacted by one of the call center personal Wayne on the 20th January 2013, Wayne confirmed my details and processed the application. He ...
Esethu helped me update my information without any hustle I wish all the call cente assistant can be friendly and lifely as she was. ...
I'm based in London so I haven't used my account for about a year now (although I do log on once a month just to check the balance) and now Nedbank have decided it's a dormant account and rendered it inactive - which means I can't actually use it now (when I need to) to transfer money. However, I'm ...
On Saturday 25th of January I went to a local mall to pay accounts and do month end shopping. My cheque card continually declined in many different shops. On one ocassion I used my ATM card that is link to the same acount as my cheque card and it when through, however thereafter it also decline ...