On the 15th of this month I called mfc to let them know that they billed my account twice. I was told to follow procedure and send an email. I did that, in 4 days after doing that I was told a bank statement is needed. Of which I sent. I'm told that my money has been transferred back into my ...
I phoned and spoke to Jessica King who assisted me in a very professional and helpful manner. My request was to have the annual re-rating reassessed. Without changing any of the cover details, my premium was adjusted downwards. Taking the time and effort to evaluate your policy is always worth the ...
Last week I went to Capitec Bank at Alliwal branch to open an account and they refused to help me said my ID book is old it looks like I putted it on water of which is wrong, yesterday I went again to deposit money I was helped by Bianco Hoosen and he was so rude to me, he said I have to wait for ...
To whom it may concern I had to change my "vehicle use" with Auto and General and was so shocked at the increase in premium! Money is tight as is the case with many people and I was close to changing insurers to obtain a better premium. To my relief, Ashley from Auto and General was able ...
My bank account was over debited with an amount I did not agree on with Sanlam in December 2013, I brought the issue to attention with them early January 2014, sent an email with my bank statement and to this day, have not heard a response. 28 January 2014 the same thing happened, I phoned in and ...
IIam banking since 1994 with Nedbank. Never had any problems since now. October 2013 they phone me to and to change my acc from savings to cheque. I did and they told me my debit orders will be change to new acc. Well after 7 faxes and 6 emails and I don, t even know how many calls I still ...