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Page 414

Sa Homeloans
How I was treated

This lady was helping me with my home loan as I wanted to switch to SA Home Loan. She phoned me in order to go through my application. I was surprised to be told that I must be quick as she was rushing to another meeting. my question is why you phone a customer when you know you have other pressing ...

Nedbank
Zero-balance Greenbacks accounts

Dear Nedbank/Greenbacks I stopped banking with you five years ago and still you keep on sending me zero-balance Greenbacks accounts every month. I have phoned/e-mailed/SMS'ed you on numerous occasions, yet you still send me a heap of paper every month informing me that I have 0 Greenbacks. Now you ...

Nedbank
Exceptional Client Service

Hello Peter I had a complicated matter to deal with regarding the debited amount on my personal loan. I initially contacted the loans department to try and resolve the matter with no luck. I sent an email to Sean to put my predicament across and to see if the bank could be of any assistance. The ...