Just want to commend Ms Mary Gold on the excellent service and going an extra mile while solving the clients enquiries! She was able to solve my issue, as unhappy as I was when I phoned in, but she was so kind and restored my trust again, as a Mi Way client! Keep Up the good job Mary... ...
She was very helpful and efficient, very friendly and great attitude. ...
I noticed on my bank statement that there were a deduction made of R399. I contacted my bank (standard) and asked them what is was. They traced it for me and sms'ed me the name and no of the company. it was Loan Detector SA with a 0861 no. I contacted them and asked what this was for and they said ...
After being informed by fnb via sms that my smart device was approved and that there were delays on the 19th of november. i decided to call the call centre (14) days later to see what the progress was only to be told that there still isnt any stock and that nobody can tell me when there will be. oh ...
I noticed while trying to make a booking that I was missing voyager miles. I discovered in my statement that miles had been taken away on 24 Nov 2013 for activity that took place on 23 Oct 2012. My first call to the call centre (0860003145) didn't help as the agent couldn't tell me what happened, I ...
Twice now that I called wanting to speak to a Felicia that the call is transferred and then after a while it goes dead, is this how you run things? this is making me sick cause I should be getting a call from you guys to start with and not me calling wanting an update ...