So I got a quick response after my last complaint. A generic one - 'We will be investigating blah blah bla...' I then got an email also in response, promising a thorough investigation. Im still waiting for ACTUAL feedback? How long does a thorough investigation take? Its a premium increase guys, ...
My wife has been trying to get Vincent out to apply for the card machine now for a few months now and he does not even reply to her mails anymore. I find this very unprofessional of him. We have now wasted time on capitec bank and will have to get another bank to aply for this. I will also not ...
The level of service provided by OUTSurance during my recent claim with them has been great. The whole process went smoothly and quickly, and throughout the process I felt that OUTSurance was on my side - something quite rare these days in the insurance and financial services industries. Thank you ...
I thank you for the quick response and the call next day. I await the action by your private banking division. A special thanks goes out to Ettien from PR and Conon from the la lucia branch. I have updated all my details with you guys and hope that all communications reach me timely. I am very ...
9 Oct 2013, R 255 000 was taken from my bank acc. Money transferred from bond acc to cheque & then to a Capitec acc. Someone inside the bank knew there was money in my bond acc & what my cell number was. No phishing of any kind took place. I live/work overseas & only access my accounts ...
I was in an accident on the 29/11/13. car was taken to SMD in Stikland on the 2nd Dec where myself and father was contacted around the details of the accident. With him being the main member of the insurance and myself noted as the second driver. Expectations was set and we were told we should know ...