Dear ABSA - you have identified transactions on my CC about a month ago and we stopped my card and arranged for a new card to be couriered to my current location. I received a new pin number but the card is still not here. Please can you investigate and advise. ...
The service was immaculate. He was friendly. He is knowledgeable and advisable. He knows how to deal with people. He is on par. Riedewaan deserves and incentive. Keep up the good work Riedewaan. ...
I'm writing a complaint in connection with the call that was received by my boss from some Lady in One of Capitec Branches or Call centre asking my boss when am I going to get paid, now I'm in an open area office, I'm actually livid because to them it sounded like I'm not paying my debts (I have a ...
I phoned ABSA on Thursday 5 December requesting that they cancel my mortgage loan insurance policy as it is covered by a different policy I have taken out. Boitumelo requested that I send proof of policy to [Email Removed] which I promptly did. I received an email from their service assessment ...
I made a withdrawal @ an FNB ATM on the morning of the 25/11/2013 and I never got the cash received a notification to contact my bank, like wise I did and the call centre agent told me to call back on the 26/11/2013 as its not showing on that particular day, the next morning I did like wise and was ...
I needed to change my insurance company in a hurry. Was dreading it but wow I had never had a Werner Grobler from OUTsurance in my life before> He was amazing. Being an "older" person he walked me through every stage with charm, patience and above all kindness. He made a bad day turn ...