I recently opened an investment account with Nedbank - i called into the Client Contact Centre and spoke with Jody. She was friendly, extremely patient and efficient with regards to explaining the different products to me. She explained the process and followed up just about every day untill both ...
On the 3rd of December 2013 I logged a claim with Absa Home owners comprehensive insurance claim department, whereby they appointed a contractor which never ever showed up for the appointment made by her to give a Quotation, why don't Absa follow up with the contractor? After two weeks of no ...
Hello Team. I trust that all is well. On Monday the 16/12/2014 I called for assistance regarding my internet and mobile banking. I advised the consultant that I couldn't make any transactions, however it was like she wasn't listening to me as I had to repeat myself numerous of times. The consultant ...
Applied for a R300 000 Bond with Absa (Who I d not bank with) and FNB (Who I do bank with) Abasa came back to me with a rate og 1.05% less than prime FNB: Prime rate My question is how does a bank who I d no not bank with, come back with a lower rate than my bank. So much for customer loyatly... ...
Calls are recorded but if you ask them to go back to the recording and verify the conversation details as per your arrangement they can not do that. We arranged for a debit order and it was not activated by the call centre and now they want to put us on the black list as bad payers!? They are ...
A claim was logged about 3 weeks ago with ABSA insurance, 3 water pipes burst, carports was damaged, plumbers came out to fix the pipes, 2 weeks later, the walls has still not been fixed, 1 week ago a lady was sent out to come and inspect the carports, she said how do you live the damp smell is ...