Long story short, I applied for a personal loan 2014-1-7, I sent through ALL required documents immediately after. Every time I call the loans dept to inquire about my application, they tell me that the documents are still outstanding, I have sent through everything 3 times already, I called again ...
I logged a complaint on FNB's compliment / complaint page on online banking 2 days ago, reference number: 94HNPFWD and according to the response I got, a consultant had to contact me WITHIN 24 hours! Firstly, I am waiting since 20 December 2013 when I did an application, ever since my application, ...
Hello Peter :) I phoned MiWay today to cancel my car insurance due to a high premium I've been paying. I was then directed to Thapelo to deal with my cancellation. Well that's exactly the opposite of what I did. By dealing with Thapelo, he managed to offer me a better premium and kept my business, ...
I received a mail from Standard Bank on 13 December 2013 with the heading "Fee adjustment on Prestige Banking accounts" In the mail I was given a few options to send a sms to the bank and get the bank to phone me regarding the service I want to change or quarry. I send an sms on the 13 of ...
I have 2 outstanding loan accounts with FNB which I pay every month, most months I pay more than I should. So then I get a call from a collection agency the other day to say that my account has been handed over to them for collection due to none payment, I am obviously furious because I pay these ...
I would like to thank Felicity whom handled my enquiry with ease and professionalism. The service I received was very efficient. keep up the great work. Regards, Jackie ...