My current credit card expired on the 31st of December 2013. I got a letter dated the 18th of December to say my new card would be sent to me shortly by Secure Mail. Today is the 13th of January and I still do not have a card. My local branch assisted me in phoning the Credit Card division and ...
This is now the third time I have lodged a complaint regarding this. Reference number 300173NF. This is an extract from my second report: Utterly Disgusted: FNB have failed to resolve this situation. We have been told that since we requested the account change, they cannot do anything in this ...
Was referred to the wrong department over 6 times. The only way I could correct this was to speak to a manager who eventually put me through to the correct department (Credit card dispute) Once at credit card dispute the consultant could not help me due to reasons unknown to me and when I request ...
I called Momentum on the 8/10/2013 to cancel my investment policy and to withdraw the funds. I was asked to send through the bank statement and copy of ID. After sending the documents I received confirmation that the docs have been received and the money should be in my account in 3 days. On ...
I have been a Nedbank client for nearly 10 years. Never had any major issues and all of those issues were all sorted out reasonably well. I have just received the most exceptional service I have ever received from any company/services provider. Long story short - Called on the 6th Jan to request a ...