It is now more than a month since battling to submit my claim for hale damage to my property - claim 2500185. Currently on the phone for 22 minutes with no answer!!! By 12:00 tomorrow I will be contacting my lawyer and opening a case for for an insurance policy that is paid in advance however I am ...
I received such excellent service from this letter. Dealing with policies can be a hussle but with it was more of a conversation. It felt like we we buddies but I don't know her at all. She has good customer service skills, communication, listening. Its like you are seeing her just by talking to ...
Excellent customer service and efficient from a lady Busi Mtshali with a lovely voice, who was beyond friendly whiles assisting with changing vital information on my policy as a new customer on board. ...
Approach Nedbank in october2013 out of free will to make pmt arrangements on my loan. Consultant confirmed that my debit order was loaded with agreed pmt arrangement. First debit went of 23rd October 2013. Today I got an threatening sms that my account has been handed over to their Attorneys. I ...
I have tried to call the FNB contact centre 3 times today and each time have held for at least 15 minutes before giving up. Yesterday, I took delivery of the Macbook pro that I ordered last year. Upon opening the box and taking the laptop out I noticed that one of the keys on the keyboard fell off. ...
Five years ago I moved from Nedbank to Absa. Haven't used my Nedbank accounts for 2 years. Headoffice phoned me 6 months back to inform me that they are closing my accounts. I went to the bank 3 months ago to formally go and close the accounts. After I waited for an hour, and people being helped ...