I completed an online quote for household and car insurance this morning as I need to find something that suits my needs. I thought it was my lucky day that I could fill out a few questions and get an answer without having to talk to a consultant. Seeing I am only looking at options I thought this was convenient and wonderful. Not even 10 minutes later a consultant phoned me and tried to sell a package to me!!! To make matters worse - it was a MAN! Talk about brand confusion! No thanks 1st for Wo'men'!
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