I am compelled to express my dissatisfaction with the service provided by LAW FOR ALL concerning my legal insurance claim (Claim Ref: CR245-4-2025, Policy No. **********4).
Despite submitting comprehensive evidence—including a recorded admission of a fraudulent Certificate of Compliance, written confirmations from involved parties, photographic documentation, and multiple contractor quotations—my claim was rejected twice. Each rejection introduced new requirements, such as expert reports and affidavits, which were neither stipulated in the policy nor reasonably attainable without assistance.
Repeated requests for support in obtaining these documents were met with inadequate responses. The lack of guidance and shifting goalposts over an eight-month period have not only caused significant delays but have also severely impacted my ability to seek justice and incurred additional financial strain.
I have escalated this matter to the National Financial Ombud Scheme (NFOSA) and the FAIS Ombud, as I believe LAW FOR ALL has failed to uphold its contractual obligations and the standards expected of a legal service provider.
I advise others to exercise caution when considering LAW FOR ALL for legal insurance services.
0 comments