AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Recalled Funds not Returned to HSBC | #314515

Absa
Recalled Funds not Returned to HSBC

I transferred R8100 on 12 Dec 2013 to Froneman Roux and Streicher from HSBC Dubai to ABSA . Having noticed that the beneficiary name was misspelt as a result of autocorrect on my iPad, I decided to recall the funds. I instructed HSBC to recall the funds on my behalf, however ABSA couldn't give them the permission to recall the funds. HSBC tried to contact ABSA on several occasions but there was no reply. HSBC then decided to ask me to phone the beneficiary and ask them if they received the funds. I called the law firm and they confirmed that they received the funds and that they would transfer the money to my ZA acc. After 2 days I emailed the lawyers to find out if they deposited the money to my account, they told me that ABSA had recalled the funds. ABSA recalled the funds but didn't send the money back to HSBC. I sent emails to ABSA but they didn't reply. I want my money back! Stop, I have evidence from my communication with the lawyers and HSBC.

Date:

Company: Absa

Country: South Africa   City: Centurion

Category: Business & Finance

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