First National Bank
Late in contact message caused double charge

On 3rd January I received an incontact messaged telling me that my debit orders had been paid that day. I requested a temporary loan to cover that amount. A few minutes later I received an sms telling me that my debit orders had bounced after the funds were in my account. I have now been charged for the temporary loan and the unpaid items and my debit orders were not paid. Please resolve this, i would like to be refunded the unpaid charge as per the times on my in contact messages, there were funds in my account when the debit orders were unpaid. I have since made payments to the companies that were debiting my account. R135 x 4.