I have been trying to lodge a claim with FNBIB recently, and for the first 2 days I was past from person to person. This all reminded me of a similar experience when trying to claim on my personal policy.
Eventually after getting totally frustrated, I am was given the phone number of Michele. What a pleasure dealing with someone who is friendly, helpful, takes responsibility, gives feedback... Michele you are an absolute pleasure to deal with. Thank you for such efficiency.
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