AfricaComplaints.com » Business & Finance » Complaint / review: Old Mutual - Payment of Funds | #257535

Old Mutual
Payment of Funds

OLD MUTUAL has stalled in time in providing me with a statement for an INVESTMENT in the name of a CC,
and after several requests and eventually advising them of reporting such non-compliance to an Ombudsman, they advise that the funds were paid out 31/07/13.
OLD MUTUAL has authorized a payment of R247, 000.00 without proper checking and confirming of documents and signatures, despite having letters on record that NO RE-PURCHASE is to be made without the consent of 3 x signatories, and despite of been constantly reminded hereof, OLD MUTUAL went ahead and released payment.
This is shocking and constitutes, not only against the that requested a RE-PURHCASE but also the Staff or Department that released the payment from OLD MUTUAL.
OLD MUTUAL has then sent the a friendly letter requesting the to deposit the money back into OLD MUTUAL'S ACCOUNT as they have erroneously paid out the money, or the needs to provide OLD MUTUAL with a resolution signed by all 3 x signatories.
I think that OLD MUTUAL is taking a very convenient approach in this situation against the, as any unauthorized transaction definitely cons.

Date:

Company: Old Mutual

Country: South Africa   City: Head Office

Category: Business & Finance

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