AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - FNB Internet Banking is useless | #247266

First National Bank
FNB Internet Banking is useless

My internet banking login suddenly stopped working and I need to access my internet banking.

So, I used their online tool to reset the password, etc and guess what, it doesn't work at all.

So, I call the call center and it's 7.45pm so no one is available to help me. I'm a premier client, but can't seem to get anywhere near premier services with FNB these days.

What good is having 24/7 Internet banking without a 24/7 call center who can help you when the thing stops working?

Date:

Company: First National Bank

Country: South Africa   City: Internet

Category: Business & Finance

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