Dear Mike,
I've been in the South African Police Service for 30 years and I regard service delivery and professionalism as key to the success of any organisation and service provider.
From the first conversation with your finance department - the operations manager who was assisting me with failed collections - I noted her:
professionalism
dedication
strong ability to assess and obtain all necessary evidence in the case to make a fair decision
fairness and objectivity
firm approach, but with a understanding attitude
and last, but most importantly, the excellent service delivery that I received from the start to the end in almost a record timeframe.
I would like to use this opportunity to thank you for leading this professional management team its a true reflection on your leadership.
With high regards
Margie Christoffel.
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