First National Bank

I REPORTED A CASE OF THAT WAS DONE UNDER MY NAME CLEARLY PEOPLE THAT WORK FOR FNB ARE ALL PEOPLE AND THATS WHY THEY HIRE PEOPLE WHO DO THINGS, NO ONE HAS CONTACTED ME WITH FEEDBACK IN REGARDS WITH WHAT I REPORTED CLEARLY FNB DOESNT UNDERSTAND THE CONCEPT OF POLICIES AND PROCEDURES IF THIS IS THE KIND OF THING THEY ACCEPT AT THEIR BANK IF THIS MATTER IS NOT RESOLVED I WILL MAKE SURE FNB SUFFERS BECAUSE I HAVE BEEN NOTHING BUT PACIENT TOWARDS THEM