Yesterday I got a debit order deduction from my account of R299.99. When I call my bank FNB they told me it was Netcash, and they gave me a number to call 086 110 0141 and it gave a number 086 1338338 with is Sage Netcash they told me it's not them its Big Five network who deducted my money. I phoned then they said they are cell phone company and asked me if somebody called me selling cell phone. these people call everyday but where did they get my account number because I told them I have More cell phones and I don't need another one. How can they process a debit order without a signature that you have received whatever they are selling. I want my money and an explanation on how this happened, FNB is telling me that they will charge me R15 to reverse my money, I am starting to suspect that they are selling out our account numbers to make money out of us, how can you penalize me for my loss, I believed in you as the bank and trusted that my money is safe, Does this mean I will be paying R15, 00 to FNB every time a tries to steel from me?
Your slogan is how can you help me?
I say help me protect my money!!! from 419
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