Good Day
I would like to take this opportunity to express my delight with the wonderful service I recently received when claiming a phone at Finrite Insurance Administrators. These days it is not often that a Call Centre Agent goes beyond the extra mile to ensure a client's peace of mind and satisfaction, however it simply was a pleasure dealing with Kwena Mongwai. She took extra measure to ensure that her service delivery was impeccable from start to conclusion of our businesses.
It is good to know that there are some individuals at companies such as Finrite Insurance Administrators that still believe in excellent client services. I have no doubt that I will continue dealing with Finrite Insurance Administrators when I am ready to upgrade and also recommends them to my friends, colleagues and family.
Once again it was a pleasure doing business at your company and I hope that the relationship I have developed with Kwena Mongwai and Finrite Insurance Administrators will be a longstanding one.
Kind regards
Sello Senama
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