AfricaComplaints.com » Business & Finance » Complaint / review: Outsurance - What?! | #173071

Outsurance
What?!

I want to laught the fact that they state they "bend over backwards". Whatever happened to just phoning a company to just get a quote??? I phoned Outsurance about a week ago to get a quote on car insurance. I was dealing with an Nelo or Ndelo (not sure because he spoke in a mumbly tone of voice that was difficult to follow). Ever since I phoned Outsurance I have been baggered and harrased with ongoing sales calls from agents starting at 8am on Weekends?? I told the agent I will phone the., but still the calls went on and on. It made me so upset that I told an agent on Tuesday that I am not interested, and I don't want to be phoned again. The agent said he will make a note. Today at 13:00 I was called again by the same agent I intially dealt with, after trying to explain to him that I am not interested the agent persisted in trying to talk over me, in which instance I lost my temper and started screaming at him, while he was still trying to talk over me???
I am really sorry, but are they that desperate for business??? I told the agent that I will write a complaint if they phoned me again... After I hung up, he still phoned me 5 times??? After I didn't answer he still went on?

Date:

Company: Outsurance

Country: South Africa   City: Head office/Call centre

Category: Business & Finance

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