It is hereby noted and placed on record that I have initiated my right to exercise a claim against my RCS credit agreement. I have produced documentation confirming retrenchment due to the closure of my sole proprietor business in aid of meeting the requirements to qualify for the said claim. I was advised on Friday, 26 July 2013 that they will not cover my claim. RCS has now deferred the claim even though I promptly signed quotations to the agreement including Credit Life Protection to cover such losses. They have quoted a clause from the Credit Life Protection agreements insisting not to honour the claim as the agreement excludes sole proprietors. HOW is it possible that RCS not only encouraged the inclusion of the Credit Life Protection knowing that I was a sole proprietor and furthermore included it in my signed quotation/agreement and I have been paying for this every month! They didn't seem to have a problem taking these funds! I have been pursuing this matter since the 15TH of July 2013 with no success!
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