AFTER BEEN TRANSFERRED TO THE RETENTIONS DEPARTMENT BY A SOUL CALLED MANAGER BY THE NAME OF CORLETT WHO WAS VERY PATHETIC AND USELESS IN ASSISTING ME WITH THE A QUERY.
I WAS PUT THROUGH TO LEMMY MOCHABANG WHO THANK KNOWS THE MEANING OF GOOD CUSTOMER SERVICE AND MANAGED TO CALM ME DOWN AND PURSUED ME TO STAY WITH MIWAY. LEMMY LISTENED TO MY QUERY AND IN TURN ENSURED THAT HE EXPLORED OTHER AVENUES INSTEAD OF USING THE FAMOUS WORDS "YOUR POLICY STATES " AND LEAVING IT THERE.
LEMMY IS AN ASSET TO MIWAY AND IF IT WERE POSSIBLE, LEMMY TO PLEASE TEACH CORLETT A THING OR TWO ABOUT HANDLING LOYAL CUSTOMERS.
LEMMY THANK YOU FOR THE EXECELLENT SERVICE AND KEEP UP THE GOOD WORK..
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