Brent Kowlessar was the customer service agent who took my call. The nature of my call was to merely change my debit order date yet this individual conducted himself in such a professional and helpful manner to assist me. He had SUCH a great attitude and was very friendly. He was certainly a pleasure to talk to.
He took the time without me even asking, to check that all my details on the system was current and in that way I also scored in having my premium reduced.
It's individuals like Brent in the service industry that make queries easy and painless to deal with even if it is just a small query.
THANK YOU BRETT!!! Hope to be in touch with more individuals like yourself in the near future, who would go the extra mile for a client.
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