Absa
Query not resolved!!!

On the 05th of May I went to the Menlyn branch to report my query and till today no one has dicided to give me feedback, please see the below:

Number: INC0007130584

Latest Comments:
05-05-2013 09:51:34 BST - Itumeleng Modisakeng (Comments)
Problem error escalated.

Short description: Cash send not recieved by client
Description: As per client, the 3rd party did not receive the money and when trying to cancel the transaction, the error message displayed is " status invalid error 55...". The account is 4064367911
Date of transaction is 28/04/2013
Amount :200.00
See the status :
Description : 003 PAYMENT REDEEMED SUCCESSFULLY :
Redemption ATM: Date : 0404-04-04 Time : 04:04:04:04
Tel : 012 4821331