AfricaComplaints.com » Business & Finance » Complaint / review: Wonga - Wonga are | #123231

Wonga
Wonga are

I took a loan from Wonga. After my husband walked out on me, leaving me with a child and all the debt I hit financial difficulties. I explained this to Wonga who promptly handed me over to VVM Attorneys.
I made a payment arrangement to pay back R500 per month to Wonga until my debt was settled as of the end of April 2013. Last month I paid R1000.00, after scrimping and scrapping, because I hate debt. I paid another R1000.00 yesterday - choosing not to pay other accounts instead. When I logged into my FNB account yesterday I noticed an unsuccessful debit of R500 - by Wonga on the 25 May 2013. I emailed Sarah at VVM Attorneys, as she knows FULL WELL I pay this account every month on time, and more than what I am supposed to pay. Surprise surprise, I wake up this morning to find that Wonga had taken an additional R500 off my account. With NO signed debit order. This means I have paid R1500 this month on a R500 bill! It has now cost me an additional R104.00 in bounced debit order and reversal fees. I am going to be going on every social network this morning telling everyone about Wonga illegally taking money off my account and choosing to ignore my emails.

Date:

Company: Wonga

Country: South Africa   City: South Africa

Category: Business & Finance

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