See below mail: When I follow up as it has not been delivered (ordered and paid for on 24 December), I get told that I don't "exist" hence no order and they "can't find me in their system" now they say that a refund request has been "noted". It took 18 minutes yesterday to get through via phone and ALL my emails go unanswered. Surely in this day and age suppliers know better than to provide this level of service. Has Groupon not heard of the consumer protection act? That is where I have now lodged a complaint. Amazing how I cannot be found, yet the money is LOOOONG gone from my account!
Hi Lynda King,
Thanks to your support, the Groupon deal "Lenovo G570 Notebook with Facial Recognition Login and Canon Pixma MP230 Printer, including delivery" was a success!
The total cost has been deducted from your account via Credit Card.
Your order will be delivered to the postal address you provided during the order process.
Please see the 'Fine Print' for delivery details.
Your delivery address has been forwarded to the merchant.
Sincerely,
Your Groupon Team
For last minute changes to your delivery address
please contact [Email Removed]
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