AfricaComplaints.com » Advertising » Complaint / review: Groupon Sa - LATE DELIVERY | #288208

Groupon Sa
LATE DELIVERY

On 22 November 2013 I ordered and paid for a WII Gaming Bundle. It said on the Groupon that delivery will be affected within 2 weeks and they promised delivery before Christmas.

I emailed them last week to ask where my order is, I also tried tracking it before I sent the mail and the order could not be found.

I got a response saying that the order will only be delivered within 2 weeks from when the deal closes which was 1 December. I also put all my tracking details into the email so that the consultant could maybe track it for me and I also mentioned that I could not track it myself.

The consultant didn't even bother to read my email correctly and in his response he said that I will find the tracking info in the Groupon and if I can't track it then I must let him know. Duh... I had already told him that I couldn't track it.

SO USELESS AND I WILL UNSUBSCRIBE IMMEDIATELY AND TELL EVERYONE I KNOW ABOUT HOW ABSOLUTELY USELESS THEY ARE!!! THEY ARE!!!

Date:

Company: Groupon Sa

Country: South Africa   City: Johannesburg

Category: Advertising

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