AfricaComplaints.com » Advertising » Complaint / review: Groupon SA - Staff are incompetent and process of refunds | #173730

Groupon SA
Staff are incompetent and process of refunds

Gosh, the staff of Groupon are so impcompetent and rude. I called to find out of a refund and the the consultant Tariq has no manners with dealing with clients. I asked to be put through to a manager and he left me on hold for 20mins to no avail. No manager came to the land.

I requested a refund which has not been processed after a week, surely there should be a better turn around especially when the client is no at fault.

Proper screening should be done of suppliers!!!

Date:

Company: Groupon SA

Country: South Africa   City: Johannesburg

Category: Advertising

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