I e-mailed a claim form to the Insurance Department on 27 January 2014. I have been waiting 9 (nine) days for some form of feedback, but nothing. In 2 seperate e-mails I have been given 2 very different Ref no's - claim ref: 7645163 or ref: 108652905. In the meantime I am without any phone, ...
I activated my mtn acc last tear May, mid January this year both my phones were, i immediately reported to mtn where i was advised to bring ; CASE NR, AVIDAVIT, IMEI NR & BOTH PHONE BOXES. After bringing all this in, I received a call 3 days later from the branch I submitted my insurance claim, ...
On the 20th of December 2013 we advised Absa Direct we had suspected lightning damage. After a second call, an assessor was sent out. We were advised by the repair company they would be coming out and when they arrived on the 7th of January 2014, we were told they would only be doing the gate ...
I put in a claim last year Dec for damages on my phone. I was contacted on 26/12/2013 to be informed that my phone is ready. I then paid the excess the next day and faxed the proof of payment. However I have now been waiting two weeks to hear when my phone will be delivered. I have contacted the ...
My lightning conductor was recently damaged in a severe storm. As it stands my conductor is not fully functional and should the house be struck by lightning a fire could ensue not to mention the conductor is about to snap in half and cause further damage to my property. I lodged a claim online on ...
I have been trying since renewing my contract to cancel my cellphone insurance. I was told by the consultant at the Paddocks in Milnerton Cape Town that the insurance can only be cancelled via phone. I have been put on hold a total for approximately 4 hours already from all the different times I ...