AfricaComplaints.com » Shops, Products, Services » Complaint / review: Pick n Pay - No stock of items after 7 months | #101835

Pick 'n Pay
No stock of items after 7 months

Hi, I wished to buy an advertised Prestige Springfoam pan round s/wich cake pan and an advertised Prestige large biscuit Sheet med baking sheet from Pick n Pay Hyper in Port Elizabeth during Late October early November 2012. They said no stock arrived and gave me a rain cheque & promised to call me the next week. After about 3 weeks, I went to the store, still no stock. They re issued another rain cheque and promised stock was coming the next week and they will phone me. Again I went to the store and same story no stock and they added to keep the rain cheque as it won't expire. It is now May 2013, 7 months later and I'm still waiting. They have the individual items in-store but not as advertised in the pamphlet. They do keep a file of their pamphlets and did check when I brought the rain check in. Usually they always honour their (word) rain cheques but this time (no phone call at all to me) I am a sad & unhappy customer.

Sincerely

Date:

Company: Pick 'n Pay

Country: South Africa   City: Port Elizbaeth

Category: Shops, Products, Services

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