National Health Laboratory Services
Settlement Lette

I paid my account in full (or so I thought) of R 1698.50 on 02 September 2013 and forwarded proof of payment, the following day, to the gentleman mentioned as the person responsible. A little later he informed me that actually the total amount outstanding is R 1874.40. I immediately paid the difference and sent proof requesting that he close this account and forward a settlement letter to me. He said he would do this on the morning of the 04 September (which is today). Today, he tells me that his scanner is not working.

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On Wed, Sep 4, 2013 at 2:29 PM, Tshidiso Moatlhodi wrote:
Good day Lusanda

I am having problems with my scanner, I will send the letter as soon as I have my scanner fixed.

I apologies for the inconvenience cost.
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What kind of nonsense is this??? Do you mean to tell me that in the whole of that specific NHLS branch there is only one scanner available??