I want to understand why I must pay upfront cash before collecting my glasses when my medical aid has already paid a portion. I was told that R1678.00 is to be deducted from my bank account for a period of 3 months. I find this unfair. ...
Good day, I visited the Cavendish branch of Specsavers yesterday morning, Wednesday, February 12th, at around 10:45-11:00. There were three staff members present: a gentleman who was busy with a customer (there was only one customer in the store at the time), and two ladies behind the counter—one ...
Made an online appointment. Got to the Caste Gate branch only to be assisted by a lady who carries the world on her shoulders, not too eager to assist me. The appointment was scheduled for 10:40 - walked out of the useless branch at 11:20. We are working clients and cannot afford to sit around for ...
I got my glasses from Specsavers in 2023 and accidentally broke the frame. They assisted me by providing new frames, but when I got my specs back, the lenses were scratched. Even though the assistant had checked the glasses to see if there was anything else wrong, the lady who assisted me upon ...
I took my son on the 5 the of November for hie new pear of glasses at Heidelberg spec Savers, today 29 November they let me know they can't compressed his lenses, now I still have to Waite another few weeks before he can get his glasses ???but one year ago they could have done it at Springs mall, ...
I had an eye test done beginning of august in canal walk spec savers century city 2 weeks i waited only to get there and fit my spectacles and for it not to go over my ears, the contact lenses i paid for was perfect, the spectacles it was also tilting down 3 different people tried adjusting it ...