Your complaints department itself is a complaint. how can you not have enough agents to take calls. waiting for 30 mins to take a call is unacceptable and pathetic service. your delivery service is pathetic ...
Over a week ago I applied in store for credit to buy a phone since mine was stolen, received wonderful great in-store service but the feedback service for Application approval is SHIT. I've been going to the store daily to check om the progress but there's always a problem. I need a Phone ASAP ...
I purchased an ACER Nitro laptop computer from the Incredible Connection on the 30th April, 2022. On the 13th April 2023 the machine hard drive stopped operating. The laptop his under guarantee/warranty. I took the laptop into the Willim Nicol branch of the company and asked them to please repair ...
Hi. I bought 2 Mercer laptop 5 months ago, it gave me issues from day 1, It freezes every single day and takes 1 hour to come back on. I've been to the store 5 times. My laptops have been booked in twice now and the issue is still the same. I would take it to the store and the tech guys would ...
My daughter ordered an external hard drive on the 31st August. it was picked up by their courier on the same day. today is the 8th of September and it has not yet been delivered. they are in breach of their Service Level Agreement (SLA) as they say that delivery WILL take place within in 2 to 5 ...
I went to Incredible Connection - Tygervalley, Bellville for a PS4 that was advertised in a catalogue in April. The branch manager asked me to come back as they didn't have stock. I went back a week later just so he can tell me, they don't know how it works with a Telkom contract. It went on back ...