My sons vehicle a 2007 Honda Civic 1.8 interior got burnt (more melted because of the heat) on the passenger side electrical power window. It is clear that the electrical fire started at the power window switch. One of the assessors claim that they smelt petrol in the car 20 days later. Zurich via ...
I am insured by Zurich insurance. I recently had my car and in order to get the settlement resolved, Zurich asked Wesbank for a settlement letter. The settlement letter clearly stated that the settlement amount stipulated did not include the monthly debit order that they had already actioned ...
I had an accident on 16 or 17 January 2013. Vehicle was hit buy a truck and it ran away. I claimed from my insurance (FNB Insurance Brokers - underwritten by Zurich). My claim was approved but for body repairs only yet the damage extended to mechanics as well. My power steering immediately stopped ...
On the 14/03/2013 I did send the claim to Compendium insurance Brokers my claim was send to Zurich insurance Company with claim no 6108797 all ways when I do follow up to Glory she buys on the telephone I left the massage to return my call .she never return it now is for the forth time but she ...
IN ACCORDANCE TO EFFECIENT, FAIR AND EXCELLENT CUSTOMER SERVICE, I MUST SAY THAT ZURICH HAS FAILED TO MEET THE ABOVE. ZURICH CLAIMS TO ADHERE TO HIGH STANDARDS OF QUALITY SERVICE WHEN IN FACT THEY DON'T. FURTHER TO MY PREVIOUS COMPLAINTS ABOUT ZURICH I WOULD LIKE TO EXPRESS MY DISSAPOINTMENT IN THE ...
As per my previous complaint I am still unsatisfied with the feedback from Zurich. To date I only received 1 written response from them. They are still awaiting for my broker to get back to them re- my policy documents which I still didn't receive. After 3 months they rejected my claim based on the ...