I booked for a class and specifically asked the person on the line if the class was on and was told it is. When I got to the gym, I was already in the class only to find out that the instructor for the Zumba class will not be attending. I asked the staff at the desk why I was not contacted as to ...
Its my first time ive signed up at a gym and im very impressed with zone fitness but mostly witn Enrique from Atlantis, when i get to gym in the afternoons he comes over to me says hi and asks me "what are we doing today" im grateful that he spends time encouraging me to work out, teachs ...
Just when I thought I things were sorted out they take a turn for the worst. Zone fitness is really getting to me. After i lodged a complaint they called and we agreed on a plan of action. On the 23th of February 2013 I made a payment of R200 because I was in arrears due to the fact that I refused ...
Good day I have been to the gym for the last two years, never have my account arrears. I have changed banks, and FNB who is new bank did my debit order change for me. After FNB contacted Zone Fitness, and the debit order switch was confirmed by Zone Fitness, they still debit my old account, and it ...
My husband, sister in law & I were members of zone fitness.we signed a 24 month contract. i then fell pregnant and to freeze my account for 4 months so in order to do so i had to start a new contract so that i could allow the rest of my dependants to continue using the gym. so my contract had ...
I have a membership with zone fitness since last year and everything was fine until up to recently, i moved banks and upon doing this i gave zone fitness my new banking details and what do know they still debit my old bank account and i'm getting sms's from them "please fund your account and ...