I am the (previously proud) owner of a 2-year old Baracuda Zodiav MX8. I wrote two roaring compliments because the MX8 goes where NO OTHER poolcleaner goes. It never sticks. But alas now, after 2 years, I need help and the numbers I had don't work. Norman, the tech.'s Cell is not on. The ...
Thank you for the great help received from Zodiac Pool Care from Janice who took the call to Johann that came out to service the unit. Will be supporting you guys again with service like that. Thank you ...
I would like to commend the above members from Zodiac Durban branch for excellent, fast and efficient service in the repair of my MX8 automatic pool cleaner whilst in it's warranty period (3 yrs). The cleaner was 14 months old and received a free upgrade as well as having the tracks replaced free ...
The level of service and professionalism we have received from Zodiac Pool Care has been outstanding. They repaired our Barracuda at our home within 24 hours! I was pleasantly surprised as many businesses out there do not seem to understand the meaning of customer service / satisfaction. To Janice ...
I Purchased a new Zodiac MX8 Pool which lasted less than a week in my pool before two hoses tore and a stone in my pool broke off two fins in the engine, rendering the cleaner useless. Zodiac's response was that hoses were not under warranty, neither is the engine if there are stones in it. I ...
I have always used Zodiac products and when my G4 became uneconomical to repair I purchased a Pacer on recommendation from an in store representative - what a mistake. The pool cleaner just stirs up the dirt on the bottom instead of vacuuming it, does not climb the walls and keeps getting stuck in ...