Dear Peter I'ts already day 3 and my account still shows that I did not pay, the sms shows that the payment has gone through but the customer care service says I need to e mail proof of payment. Why?? How did it become my problem that their system is not updated. If I'm charged for the delay I will ...
Greetings Someone may have tried to use my details to open a loan account with you. When i try to put in my details on the system it says user already exists. Please help me. Your customer service helpline told me i am supposed to have the email address that was used to open my account. How can i ...
3 e-mails, 2 callbacks requested. 4 days later no one has returned my call, furthermore - interest is being debited from my account daily. I advise everyone should stay away from Wonga - and i guarantee that i will not get that interest back. Short and to the point! Wonga. Never again. ...
Applied for a loan, was approved, they mention the 'trust' rating, I even paid back before my payment was due. Also says on the website, once you have taken out a loan with them you are then automatically on the system & the next time you do an application, the process is even easier. What I ...
This account was paid in september 2012 I have sent through proof of payment on numerous occasions I have spoken to a few of your call centre agents but they all say this proof of payment was never received! There's no way that you couldn't have received 1 of them if I sent it through so many ...
Im a client of Wonga since Aug 2012, until yesterday I had no problems with loans and repayments to them. All of a sudden they decline my loan. Send 2 emails to there call centre, to no avail. I need to know what is going on!!! ...