After submitting my original complaint, Whirlpool quickly contacted me and the landlord. Extremely long story short they managed to send a technician out to the landlord's premises and said "use a laundry bag". Seriously? A laundry bag for delicates I can understand... BUT for t-shirts? ...
We bought two whirlpool airconditioners last year December, since then we have problems with both. In summer no cooling, winter no heating. Technician came out and promised to return. We log complains numerous times with call centre, but in vain. Shocking after sales service ...
I called Whirlpool this morning as my refridgerator that is 2 years old stopped working. I spoke to Eunice who told me they are currently offline and she will call me back. Due to her not calling back I then called back and spoke to Balsani who had a BAD ATTITUDE and was VERY UNHELPFUL! She asked ...
On 27 May 2013 a service call was placed for a faulty KIC fridge. On 28 May a technician came to look at the fridge. On 29 May I mailed the proof of purchase to the supplier. On 5 June the delivery people arrive with no appointment to replace the fridge, only on 11 June did they call to make an ...
Whirlpool dishwasher didn't wash dishes properly. Completed cycle, but when we unload it, the dishes still full of soap and dirty. Tehcnician came out in May and convinced us to buy a new pump of about R1, 500.00 Shortly thereafter we had the same problem. I've logged call out at Call Centre on: 6 ...
In February 2013 I contacted the call centre for a repair, the temperature control board was replaced on the 11th February 2013, and I paid R1900 for the repair. The temperature control board is now faulty again. I contacted the repair agent "Robbie", and he has advised that the part ...